Help with integration with survey tools

Hi all!

I hope this question hasn’t already been addressed elsewhere in the community (I couldn’t find any related discussion – apologies if I missed it!).

I’m currently having some trouble integrating an external survey tool (Qualtrics, in my case) with Fresco. Specifically, I can’t seem to get the Fresco URL to work properly at the end of the survey. I initially thought that simply copying and pasting the link (with the required specifications described here) would be sufficient, but I’m starting to wonder whether a Qualtrics upgrade is required and if the free version might not support this functionality.
Has anyone encountered a similar issue and managed to solve it? If so, I’d really appreciate you sharing your experience.

Thank you in advance!
Cristina

Hey @cristinaloria !

Welcome to the forum :waving_hand:

As far as I know, this should work with the free version. Can you share some more information about what you are trying to do, and what isn’t working? It is possible that this is a bug in the software that we will of course look into for you!

Hi Joshua, and thank you for your quick reply!

I think I’ve managed to resolve the issue without upgrading my Qualtrics profile. I added the following piped text code at the end of my Fresco link: “${e://Field/ResponseID}” instead of “${l://SurveySessionID}”, as mentioned on the website.

Besides the difference between “ResponseID” and “SurveySessionID” – which I understand may vary but should both assign a unique identifier to each response – I also changed the beginning of the code to “${e://Field/”. This was actually suggested by AI, as I wouldn’t have figured it out on my own. I tested it and it works, but I’d appreciate your input if you have experience with this approach or if you think it’s not best practice.

Thanks again,
Cristina

Glad to hear you figured it out :slight_smile:

You actually helped uncover an issue in the documentation. The l:// syntax only works in loop and merge contexts, which is what I developed the example based on. The e:// syntax is actually more typically correct for just “fetch this variable”.

I’ll update the documentation to make this more clear.

Thank you!

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