I’m trying to export interviews in Interviewer using my Macbook and I keep getting an error report. I’d share it but I can’t copy the text. I’ve tried exporting as CSV and as graphml but neither is working. Help please.
Sorry to hear this! Can you try taking a screenshot of the error?
If you are using Interviewer, you can get more debug information by clicking “Develop” → “Toggle developer tools”, and then clicking on the “console” tab. This will show errors in red text that you should be able to copy and paste.
Can you confirm which version of Interviewer you are using?
I’m using the V.3.0.1. Fresco
Thanks for your response.
Here’s a picture of the error I’m getting. I tried again and I was able to export about eight submissions just fine but when I manually select almost 200 complete interviews (the ones at 100%), I get this error.
Apologies! I didn’t realise you were running Fresco.
I see from your message that you are running an older version. Would you be able to upgrade to the latest release (3.1.1)? If the error still persists I will set up a support meeting with you personally and get this resolved.
Thanks again, Joshua. I have updated to the latest Fresco but the error still persists, and it’s the same error response.
Please let me know when I can get a support meeting to resolve this.
Really appreciate your help.
No worries. Please visit this link and make an appointment: Calendly
You should get sent a zoom link, and I will speak to you there. Please be logged into your account on Vercel or Netlify (or if you deployed via docker make sure you know how to access that docker container) and be ready to share your screen.
Speak to you then!
Just scheduled a meeting for tomorrow. Today would have been perfect, but I see you have no availability.
Thank you.
Hi trying to join but i can’t. It’s asking me to sign in and I’ve tried but it’s not working
Just tried it again. It’s asking me to join with a commercial Zoom account. Tried logging in with my institution’s account as well but that isn’t working either.
Here’s a link on my personal account: Launch Meeting - Zoom
Mar 17, 10:14:17 AM: fa1c831c WARN Failed to update prerender cache for e81914599d53f3c57e81f380492169904c877896bc739c4f5566bc0a99a1df56 BlobsInternalError: Netlify Blobs has generated an internal error (400 status code)
at /var/task/.netlify/dist/run/storage/regional-blob-store.cjs:641:13
at process.processTicksAndRejections (node:internal/process/task_queues:103:5)
at async /var/task/.netlify/dist/run/storage/storage.cjs:87:29
at async /var/task/.netlify/dist/run/handlers/cache.cjs:341:7
at async IncrementalCache.set (/var/task/node_modules/.pnpm/[email protected]\_@[email protected][email protected][email protected][email protected][email protected]/node_modules/next/dist/server/lib/incremental-cache/index.js:400:13)
at async s (/var/task/.next/server/chunks/8941.js:1:7862)
Mar 17, 10:14:19 AM: 1b189f65 Duration: 1468.05 ms Memory Usage: 634 MB
Mar 17, 10:14:20 AM: 5806749e ERROR g \[Error\]: Body exceeded 1 MB limit.
To configure the body size limit for Server Actions, see: https://nextjs.org/docs/app/api-reference/next-config-js/serverActions#bodysizelimit
at /var/task/node_modules/.pnpm/[email protected]\_@[email protected][email protected][email protected][email protected][email protected]/node_modules/next/dist/compiled/next-server/app-page.runtime.prod.js:16:512
at process.processTicksAndRejections (node:internal/process/task_queues:103:5)
at async rE (/var/task/node_modules/.pnpm/[email protected]\_@[email protected][email protected][email protected][email protected][email protected]/node_modules/next/dist/compiled/next-server/app-page.runtime.prod.js:15:8297)
at async no (/var/task/node_modules/.pnpm/[email protected]\_@[email protected][email protected][email protected][email protected][email protected]/node_modules/next/dist/compiled/next-server/app-page.runtime.prod.js:19:1144)
at async doRender (/var/task/node_modules/.pnpm/[email protected]\_@[email protected][email protected][email protected][email protected][email protected]/node_modules/next/dist/server/base-server.js:1427:30)
at async cacheEntry.responseCache.get.routeKind (/var/task/node_modules/.pnpm/[email protected]\_@[email protected][email protected][email protected][email protected][email protected]/node_modules/next/dist/server/base-server.js:1588:28)
at async NextNodeServer.renderToResponseWithComponentsImpl (/var/task/node_modules/.pnpm/[email protected]\_@[email protected][email protected][email protected][email protected][email protected]/node_modules/next/dist/server/base-server.js:1496:28)
at async NextNodeServer.renderPageComponent (/var/task/node_modules/.pnpm/[email protected]\_@[email protected][email protected][email protected][email protected][email protected]/node_modules/next/dist/server/base-server.js:1924:24)
at async NextNodeServer.renderToResponseImpl (/var/task/node_modules/.pnpm/[email protected]\_@[email protected][email protected][email protected][email protected][email protected]/node_modules/next/dist/server/base-server.js:1962:32)
at async NextNodeServer.pipeImpl (/var/task/node_modules/.pnpm/[email protected]\_@[email protected][email protected][email protected][email protected][email protected]/node_modules/next/dist/server/base-server.js:922:25) {
statusCode: 413,
digest: '1614684050'
}
Mar 17, 10:14:20 AM: 5806749e Duration: 112.08 ms Memory Usage: 634 MB
Mar 17, 10:14:21 AM: a06899e8 INFO 🛑 Analytics disabled. Payload not sent.
Mar 17, 10:14:21 AM: a06899e8 INFO Payload:
{
"type": "Error",
"name": "FailedToExportInterviews",
"message": "An error occurred in the Server Components render. The specific message is omitted in production builds to avoid leaking sensitive details. A digest property is included on this error instance which may provide additional details about the nature of the error.",
"stack": "Error: An error occurred in the Server Components render. The specific message is omitted in production builds to avoid leaking sensitive details. A digest property is included on this error instance which may provide additional details about the nature of the error.",
"metadata": {
"error": "Error",
"string": "Error: An error occurred in the Server Components render. The specific message is omitted in production builds to avoid leaking sensitive details. A digest property is included on this error instance which may provide additional details about the nature of the error.",
"path": "/dashboard/interviews/\_components/ExportInterviewsDialog.tsx"
},
"timestamp": "2026-03-17T14:14:20.904Z"
}
Mar 17, 10:14:21 AM: a06899e8 Duration: 196.12 ms Memory Usage: 634 MB
Mar 17, 10:14:32 AM: cc5f5768 Duration: 33.77 ms Memory Usage: 634 MB
Hi @Shubz_1
I’m pleased to be able to say I was able to find and fix the issue, thanks to your help.
It turned out that we were being very inefficient with our data export, and wasting resources on the server that subsequently ran out. The app should now support exporting many thousands of interviews at a time.
I also added an “export all completed interviews” option to the UI for you.
These changes are both available in version 3.1.2 of Fresco. If you update they should work immediately.
Hope this helps!
Joshua